Return Policy

Here at Winchester Safes, we strive to provide our customers with the best products and service available. We appreciate your business and want every purchase to go as smoothly as possible.

If for any reason, you are not 100% satisfied with your shopping experience, please do not hesitate to contact our customer service team at 888.420.0416 between the hours of 8:30 am to 4:00 pm (CST) Monday – Friday and we will gladly assist you and answer any questions. You can also e-mail us any time at:

Should you experience any defects or issues we cannot resolve on sight, we guarantee a STRESS FREE return/exchange process.

To begin your Return/Exchange, please call 888.420.0416 or E-Mail: for a RMA or Approval Number from our courteous customer solutions team.

The above policy pertains to Gun Safe purchases. ALL warranty/replacement parts and accessory sales are final and not subject to return